Returns & Exchanges Policy
At Goodnotes, we want you to love your home as much as we do, which is why we offer a 30-day return window for all unused items in their original packaging. If your new decor or furniture doesn't quite fit your space, we are here to help make the return process seamless and stress-free.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return.
Pack with Care
Place the items in their original protective packaging and include the printed return slip inside the box to ensure fast processing.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing